Terms & Conditions
© The Stove Shop Ltd
All rights reserved. All information presented on this system is deemed to be the copyright of The Stove Shop Ltd unless stated otherwise. Copyright is implied irrespective of whether a copyright symbol or a copyright statement is displayed.
The copyright of any information presented on this system must not be infringed without the written consent of The Stove Shop Ltd or the owner of the copyright. The Stove Shop Ltd will take reasonable care to ensure that it does not knowingly infringe the copyright of anyone. If it is suspected that information on this system is infringing the copyright of someone, the company should be informed so that appropriate action can be taken.
You may retrieve these materials solely for your own personal or commercial use and may download them to your own hard disc or send them to a printer solely for that purpose. You may not otherwise copy, modify, or distribute the contents of these pages, or publish, broadcast, transmit, or otherwise distribute any portion of this site without the express written authorisation of The Stove Shop Ltd. Any
unauthorised use of this site or any content therein is strictly prohibited.
The Stove Shop Ltd does not warrant that the site will be uninterrupted or error-free or will meet your requirements. Users assume the entire risk for any actions carried out based upon the information provided at this site. The Stove Shop Ltd shall not be liable for any direct, indirect, incidental or consequential damages. Information provided on this website is provided “as is” without warranty of any kind, either express or implied. The Stove Shop Ltd expressly excludes and disclaims all express and implied warranties of merchantability or fitness for a particular purpose. Under no circumstances shall The Stove Shop Ltd be liable for any special, indirect or consequential damages, arising in any respect in connection with your use of these pages.
You may freely establish hyperlinks from your www site(s) to this site.
The contents of the web pages made accessible through this site are carefully examined before those pages are hyperlinked. However, all aspects and contents of such web pages are under the control of the respective publishers. Inclusion of hyperlinks to such web pages does not imply any kind of recommendation or endorsement by The Stove Shop Ltd for the products or services offered.
Stove Warranty Details
Manufacturer warranties do not usually include parts deemed to be replaceable in the normal usage of the stove, such as stove glass, door rope seal and fire brick linings. Your warranty may be invalidated by incorrect installation or use of the stove.
The specifications, dimensions and information shown on
our documents are provided for information purposes only
and under no circumstances are binding upon the vendor.
With the aim of constantly improving our equipment, all
modifications considered as necessary by our departments
may be made without notice.
The provisions of the present guarantee certificate are not
excluding or limiting the owner of the equipment’s rights,
concerning the legal guarantee regarding faults or hidden
vices which applies in all circumstances, in the conditions
detailed in articles 1641and following of the civil code, and in
the country in which the equipment was purchased.
Our equipment is guaranteed against faults and hidden
vices subject to the following conditions:
1) Installation and adjustment of the device by a professional
2) Observance of the instructions provided in our technical
documents and our installation/adjustment instructions.
3) The installation, use and maintenance of the device carried
out in conformity with the applicable standards and
legislation, and with the indications provided in the technical
instructions accompanying the device.
This guarantee covers the replacement, in our factory, of
parts recognised as being defective from the outset by our
“Guarantee Inspection” Department. Carriage and labour is
at the user’s cost. Moreover, if the repair or replacement of
parts covered by the guarantee is found to be too costly
vis-à-vis the price of the appliance, the decision to
replace or repair the appliance will be taken by the
Our guarantee period varies for all appliances, excluding the
1) Indicator lights, fuses, electrical elements and fans.
2) Parts subject to wear or in contact with high
temperatures namely: soles and burner grills, bottom
plates baffles, ash pans, paintwork and surface
treatments for decorative parts. Also excluded from this
guarantee are seals and windows.
3) Any damage which may result from the use of the
appliance with a fuel other than that stipulated in our
4) Damage occurring to parts caused by elements outside
the appliance (down draught, storm damage, damp,
abnormal pressure or vacuum, heat shocks, etc.).
5) Damage to electrical parts caused by plugging in and
using the appliance on a mains system, the voltage of
which (measured at the entrance to the appliance) is
10% above or below the nominal voltage of 220 V.
Exclusion of liability
In the case of a product manufactured at the client’s
request, under no circumstances may we, as a
subcontractor, be considered liable vis-a-vis the client or
third parties for defects arising from the installation or a
design fault with the item in question.
Returns Policy available upon request
Bespoke items made to specification, personalised goods, Special Orders or goods or materials cut to length, are excluded from the right to return. A restocking fee of up to 100% for other items may apply.
To report copyright infringements on The Stove Shop Ltd website please email firstname.lastname@example.org